K E Y S T O N

Privacy Policy

Our Policy

Your Privacy is Our Priority

Last Updated: September 22, 2025

This Privacy Policy explains how Keyston Bank ("we," "us," "our") collects, uses, and protects your personal and financial information. We are committed to safeguarding the privacy and security of our members' information.

Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms (such as your name, address, Social Security number, assets, and income).
  • Information about your transactions with us, our affiliates, or others (such as your account balance, payment history, parties to transactions, and credit card usage).
  • Information we receive from a consumer reporting agency (such as your creditworthiness and credit history).
  • Information obtained when verifying the information you provide on an application or other forms (this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions).

How We Use Your Information

We use your personal information to provide you with the financial products and services you request, to manage your accounts, to process transactions, and to comply with legal and regulatory requirements. We may also use your information to offer you other products and services that we believe may be of interest to you.

Information We Share

We may disclose nonpublic personal information about you to the following types of third parties:

  • Financial service providers, such as insurance agents and mortgage service companies.
  • Non-financial companies, such as retailers, direct marketers, and publishers.
  • Others, such as non-profit organizations.

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted or required by law.

Your Right to Opt Out

If you prefer that we do not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures. That is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to nonaffiliated third parties, you may call us at the telephone number below.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Children's Online Privacy

Our online services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. To learn more about the Children's Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission's website.

Changes to This Policy

We may amend this policy at any time. We will provide you with a revised notice if there are any significant changes in our privacy practices.

Contact Us

If you have any questions about our privacy policy or practices, please contact our Member Services team.