You can open an account in minutes through our secure online application. You can also visit any of our branch locations. You'll typically need a valid government-issued ID and proof of eligibility.
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Frequently Asked Questions
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Answers to Your Common Questions
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Find answers to your questions quickly.
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01How do I open a new account?
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02What is a credit union and how is it different from a bank?
As a not-for-profit credit union, we are owned by our members, not stockholders. This means we return our profits to you in the form of better rates, lower fees, and improved services.
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03Are my deposits insured?
Yes. Your deposits are federally insured up to at least $250,000 by the National Credit Union Administration (NCUA), a U.S. Government agency.
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04How do I set up direct deposit?
You will need our routing number (found at the bottom of our website) and your full account number. Provide this information to your employer or the agency issuing the payment.
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05How can I check my account balance?
Checking your balance is easy and available 24/7. You can log in to our Online Banking portal, use the Globe CU mobile app, or visit any of our ATMs.
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06Is online and mobile banking secure?
Absolutely. We use multi-factor authentication, advanced encryption, and continuous monitoring to protect your personal and financial information.
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07I forgot my online banking password. How do I reset it?
On the Online Banking login page, click the "Forgot Password" link and follow the on-screen instructions to securely reset your password.
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08How do I report a lost or stolen debit/credit card?
To report a lost or stolen card immediately, please call our 24/7 support line. You can also temporarily lock your card through our mobile banking app.
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09Can I set travel notices for my cards?
Yes, you can set travel notices directly through our mobile banking app or by calling Member Services. This helps ensure uninterrupted use of your cards while you are away.
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10What is the daily ATM withdrawal limit?
For your security, daily ATM withdrawal limits apply and may vary depending on your account type. Please refer to your account agreement or contact us for your specific limit.
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11How can I order new checks?
You can easily reorder checks by logging into your Online Banking account and selecting the 'Order Checks' option, or by contacting Member Services.
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12What is the credit union's routing number?
Our routing number is listed at the bottom of every page on our website. It is used for setting up direct deposits and electronic payments.
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13How do I apply for a loan?
You can start your loan application online through our website, visit a branch to speak with a loan officer, or call us directly. We offer a simple process for all loan types.
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14What types of business accounts do you offer?
We offer a range of business accounts, including business checking, savings, and money market accounts, as well as merchant services and business loans. Please visit our Business Banking section for more details.
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15How can I make a mobile check deposit?
Log in to our mobile app, select 'Deposit Check', and follow the prompts to take photos of the front and back of your endorsed check.